Terms & Conditions
Terms and Conditions of Wedding/Charter
Registration No. HE195232 Ocean Flyer Ltd
Registration No. HE140418 Newcat Ltd
Registration No. HE236917 Greysand Shipping Ltd
Exclusive Yacht Weddings™ is a Registered Trade Mark Reg No. 009927377 and is the trading Company for Masouras Bros Shipping Co Ltd/Ocean Flyer Ltd/Newcat Ltd/Greysand Shipping Ltd
Terms and Conditions/Contract
The yacht/ship is operated by one of the following companies:- Masouras Bros Shipping Co Ltd/Ocean Flyer Ltd/NewCat Ltd/Greysand Shipping Ltd, the Wedding/Charter Agreement is made between one of the above companies and the lead name of the booking known as the (“Wedding/Charterer”).
Deposits and Payments
The lead person on the booking will be responsible for the full cost of the wedding/charter, including any amendment or cancellation charges (if applicable). When booking one of our fully inclusive packages, we will require a non-refundable deposit of 20% of the booking total, this will be made up of a €200 holding fee at the time of the application until booking is confirmed, this is also used as a payment during a cooling period of 7 days, at which point then the balance of the 20% deposit will be due in stage payments which is agreed on the contract, which is signed by the lead person, at the time of the booking.
For all reception only, budget, hen and stag party and thank you parties, we will require an outright 20% non-refundable deposit, this cannot be paid in stages.
Payment of the deposit means you have accepted our quotation and you guarantee that you have the authority to accept the terms of these booking conditions.
At this point a contract comes into existence between the “company” and the “Wedding /Charterer” It is your responsibility to check the details on the confirmation and to inform us of any discrepancies within 7 days. The balance of your wedding/charter must be paid at least 30 days before your wedding day. All payments must be notified by email and must contain your unique payment reference on each payment. Payments can be made at anytime during the contract period at your convenience, Masouras Bros Shipping Co Ltd/Ocean Flyer Ltd/NewCat Ltd/Greysand Shipping Ltd reserves the right to re-allocate dates to another wedding/charterer in the event that payments are not made in accordance with this agreement.
We cannot hold bookings for extended periods without payment.
If full payment is not received by the due date, which is your responsibility, the company reserve the right to cancel your booking and make the date available to others. In which case any monies already received will not be refunded.
We reserve the right to amend our prices at any time prior to the confirmed booking. However, once you have accepted our written confirmation and price by signing the contract, we will not alter the price unless we are required by law to charge a government tax or levy introduced after your booking is made.
Alteration or cancellation by you
If you wish to make any alterations to your wedding/ charter we will make every effort to accommodate these. Requests for amendments must be made in writing by the wedding/charterer on the booking. You may cancel your arrangements at any time provided that the cancellation is made by the lead person on the booking and is communicated to us in writing. The cancellation charges as shown below will apply from the date the written cancellation request is received by us:
- €200 holding fee will not be refunded – unless within the 7 day cooling off period
- 20% deposit will not be refunded if contract has been accepted for more than 30 days
- Cancellation less than 30 days before the wedding/charter, full payment will not be refunded
The wedding/charter contract is based on a price for the package per yacht and with the stated amount of persons. Therefore, when one or more in a group sharing the yacht cancel, the lead name of the party will be obliged to take on the yacht costs borne by those cancelling.
Please note that there will not be any refund given should anyone not be able to attend the wedding/charter after the balance has been paid 30 days before the wedding/charter date.
Speedboat hire for Weddings ONLY!
In the event of severe weather preventing sailing, due to sea conditions or instructed by the Marine authorities, damage to the speedboat or non-availability of the speedboat for any other reason, Masouras Bros Shipping Co Ltd/Ocean Flyer Ltd/Newcat Ltd/Greysand Shipping Ltd reserves the right to cancel the transfer with speedboat at any time up to and including the date of the speedboat hire within a limit of up to 2 hours before commencement of the speedboat hire.
Transfers with Companies Buses/Coaches
Please note that all bus/coach transfer timings, it will be the responsibility of the lead person to inform their guests of the pick up /collection points and time and that they must be at that point 10 minutes prior to pick up. If the guests fail to be at the pick up/collection point as stated, we do not hold any responsibility for being unable to collect them, or pay any expenses incurred from paying for taxi’s or other transport due to this. Please check when booking your accommodation that our vehicles can access your pick up points and are within the stated allowance of 12km from the harbour. At the end of the Wedding/charter, the transport will only wait for an additional 15 minutes after the stated disembarking time. We cannot accept responsibility for those guests who choose to be late and therefore are not returned to their pick up point. Neither will we accept charges or other expenses for other transport used by the guests due to them being late for the return transfer.
If you have a special request (e.g. dietary) please confirm your request in writing to avoid any confusion, a minimum 30 days prior to the wedding/charter date
Alteration or Cancellation by us
In the event of severe weather preventing sailing, due to sea conditions or instructed by the Marine authorities, damage to the yacht or non-availability of the yacht for any other reason whatsoever, Masouras Bros Shipping Co Ltd/Ocean Flyer Ltd/Newcat Ltd/Greysand Shipping Ltd reserves the right to cancel/postpone the wedding/charter at any time up to and including the date of the wedding/charter within a limit of up to 2 hours before commencement of the wedding/charter.
Alternative dates or another yacht will be offered to the wedding/Charterer. If none is available suitable to both parties, the charter fee will be refunded in full as the exclusive remedy to the wedding/Charterer who shall have no further claim for any loss or damage whatsoever resulting from the cancellation of the wedding/Charter Agreement.
In the event of your yacht not being available when you arrive for reasons beyond our control (e.g. damage on a previous charter, illness of crew) we reserve the right to substitute a similar yacht, or of better standard. It is unlikely that we will have to make any changes to your booking after it has been confirmed. However, occasionally some changes have to be made. If there is a minor change before you cruise out we will endeavour to inform you before you leave. No compensation is given for minor changes.
The yacht/ship and yacht/ship inventory are insured under a marine insurance policy against loss, damage and third party indemnity.
However, wedding/charterers are advised that Masouras Bros Shipping Co Ltd/Ocean Flyer Ltd/NewCat Ltd/Greysand Shipping Ltd does not carry insurance for personal injury, illness, loss or damage to personal belongings or for cancellation for any reason. Wedding/Charterers must arrange their own wedding insurance for these risks and ensure that their existing policies will cover this activity.
You are advised to also obtain holiday insurance with suitable cover.
Act of God
In the event that directly and exclusively results from the occurrence of natural causes that could not have been prevented by the exercise of foresight or caution; an inevitable accident, ie, tornadoes, earthquakes, death, extraordinarily high tides, violent winds, ash cloud, tsunami and floods, then providing that the Bride and Groom are in resort, the event will go ahead. If some of the guests have not been able to fly to Cyprus due to the above reasons, the amount of persons unable to attend will be refunded. In the event that the main lead name has not managed to arrive due to ash cloud or any of the above then an alternative date will be set and no extra charges will be made. There will be no compensation for costs for flight, accommodation, car hire or other related expenses that have resulted from other bookings of products or services related to your wedding/charter.
We accept responsibility for the proven acts or omissions of our staff and suppliers whilst acting within the scope of their duties, except where attributable to any member of the charter group, an unconnected third party, or an event which we could not, with due care, have reasonably foreseen. Except in the case of death or personal injury any compensation shall be limited to the amount of payment received by us. It is a condition precedent of such acceptance of liability that you follow the procedures for the notification of complaints set out in the clause below.
If you have a problem during your charter, please inform the yacht Captain immediately so that he can endeavour to put things right. If the problem cannot be resolved, you must contact our office immediately by telephone or by email so that we are given an opportunity to help. If you fail to take any of these steps this will hinder our ability to put the problem right and/or investigate it fully and any right you have to receive compensation will be reduced or completely forfeited.
Behaviour whilst on board
At all times you and your party will treat the yacht/ship with the highest of respect and not cause any damage to the yacht and always respect the decision of the Captain and its crew. If in the Captain’s opinion, anyone on board is acting in such a way to cause damage or distress to any of the crew or the yacht, he will have the power to terminate immediately the contract without any other explanation, bring the yacht back into port and register the information with the marine authorities, who will then take any actions into their own hands with the necessary authorities. The Company will not accept any responsibility of the action or expenses involved.
It is from time to time that people choose to urinate or vomit on board the transport, please note that there will be standard cleaning charge for this of €100 as it does delay vehicles going on another wedding/function.
This must be paid prior to leaving from resort, failure to do so will be reported to the police for collection
Honeymoon Suite bookings
If you have also booked the honeymoon suite on board, you are to retire to the suite by 01.00hrs as our team will also be resting during these hours. If however, you do have an issue or problem whatsoever, you must alert a crew member on board so that they can attend to it and in the event this cannot be resolved, they will make a company director aware of this so that it can be dealt with the next day. The crew are responsible to provide a continental breakfast in the morning at 09.00hrs and this will be set up in the lounge area of the yacht. We do not accept responsibility of the daily cruise customers entering the yacht during this time.
The Captain on board during the charter has absolute authority and his/her instructions should be adhered to at all times. The Captain will comply with all reasonable requests of the Charterer but will be the sole judge of all matters concerning seamanship and the safety of the yacht.
If the Charterer fails to comply with the reasonable instructions of the Captain concerning seamanship and the safety of the yacht, the Captain may return the yacht to the nearest port whereupon the charter will be terminated and the Charterer will not be entitled to repayment of any part of the charter fee or any other remedy.
Accuracy of Information
Whilst every possible care is taken in preparing the information provided on the website or on any printed matter supplied to the wedding/charterer, you must be aware that human error can occur and the company will not accept any liability for any loss incurred. Should any errors be discovered during the contract all those will be notified as soon as possible and please accept our apologies.
Your information is safe and we DO NOT pass on any of your information details to any third parties.
If a member of the party wishes to find out information regarding the contract, then the lead person MUST send full details about the person and accept full responsibility of information given, regarding the wedding/charter. This will be done by written confirmation only.
Covid Policy - Addendum added 13th November 2020
With the pandemic disrupting life, please read our “Covid Policy” below which we hope will reassure both those couples with their yacht wedding already booked, and those looking to book.
The only time your balance may change is if you require additional services, for example, an extension to hire time already booked, or if your accommodation is further than 12 kilometers from the harbour for the transport, hair, and makeup and photography teams to travel to.
Can I change/postpone my wedding date ?
If you’ve already booked a yacht/venue and would like to change the date we will be happy to offer assistance in arranging the new date free of charge, no matter if it is for 2021, 2022 or 2023, and no matter how many times you need to postpone. All monies already paid are secure and will not be lost. If you do not have a new date yet, we will simply place your payment/s on hold until you get back to us with a date.
Do we need to pay to change the date of the wedding?
There are no administration fees for changing your wedding to a new date due to the Covid-19 Pandemic, no matter how many times you need to change dates. The only time your balance may change is if you require additional services, for example, an extension to hire time already booked or an increase to the total kilometers for your transport, hair makeup, photographers as you may have changed location that you require the vehicle or technicians to travel further.
Can I just cancel the booking and get a refund if I am worried about Covid/pandemic?
If you are canceling due to a Covid-19 lockdown imposed by the government over the period your wedding is booked which means your wedding can no longer take place, you will be entitled to a refund of the value paid, less a €500 administration fee. The refund will be offered in voucher form (this is governed by the European Commission’s Statement at the time of cancelation) and vouchers will be offered to the full value of the amount paid to date (less the €500 admin fee). Your vouchers will be valid for up to 24 months from the date of issue.
A reduction in guest numbers, although not ideal means the wedding could still take place. Under these circumstances where fewer guest numbers are imposed, postponing to a later date could be a better option to consider and of course, any money paid will be secure and transferred to a new date.
How can I move the date of my wedding?
We will require an updated contract signed as an addendum in writing from you for security purposes, this ensures your date is confirmed correctly.